Personal Information Protection Policy
TableMark Co., Ltd. (hereinafter, “we,” “us,” or “our,” as the case may be), strongly recognizes that the proper management of personal information is our social responsibility, and we will manage personal information in accordance with the following policy.
- We will comply with all laws, government guidelines, and other norms regarding the handling of personal information.
- When collecting personal information, we will take appropriate measures, such as notifying you or publicly disclosing the purpose of use. Furthermore, we will not collect personal information through deception or other improper means.
- We will implement strict security measures and manage personal information appropriately to prevent any loss, misuse, alteration, etc.
- We will not use personal information beyond the scope of its purpose of use, except as required by law or in other similar circumstances.
- We will not provide your personal information to any third party without first obtaining your consent, except when we entrust the handling of personal information to a third party to the extent necessary to achieve the purpose of use, or when the provision of personal information to a third party is otherwise permitted by law.
- When we entrust the handling of personal information to a third party or jointly use personal information with a third party, we will enter into the necessary agreements with such third party and exercise the necessary and appropriate supervision.
- We will respond appropriately to any requests you make for the disclosure, correction, addition, deletion, etc. of your personal information held by our company. We will also respond appropriately to any complaints or inquiries regarding personal information held by our company.
- We will continuously review our personal information protection framework, including this policy, as necessary, and strive to improve it.
[About our handling of personal information]
1. Purpose of use of personal information
We may use the personal information we have acquired for the following purposes.
- (1) Use of customers’ personal information in business activities
- Providing information about our products;
- Responding to inquiries and requests regarding our products and company information, etc. and requesting participation in follow-up questionnaires;
- Email communications regarding our products, events, and other information;
- Shipping and payment processing for products ordered from our online store;
- Telephone interviews with product purchasers to help us develop and improve our products;
- Analysis of our product’s customer base and the formulation of sales strategies based on that analysis.
- (2) Use of personal information of participants in promotions, questionnaires, contests, etc.
- Providing information on promotions; and for prize drawings, and shipping and delivery of prizes;
- Requesting participation in questionnaires, conducting questionnaires, and shipping and provision of rewards, etc. for participation in questionnaires;
- Aggregation and analysis of statistical data based on questionnaire results, etc. to help us develop and improve our products;
- Providing information on and conducting contests, events, factory tours, etc.; reporting the outcomes thereof; and responding to inquiries in relation thereto.
- (3) Use of personal information of employees and officers of business partners and affiliated companies
- Providing information about our company and our products;
- Collection of information necessary for business purposes; and for greetings, communications, provision of information, etc.
- Performance of our obligations and exercise of rights in connection with transactions.
- (4) Use of personal information in recruitment activities (including internships)
- Providing information and responding to inquiries regarding job openings, scheduling interviews, and notifying applicants of selection results;
- Recruitment and selection process;
- Providing information after making a hiring decision;
- Improving the quality of our recruitment and selection process;
- Providing information about internships, conducting our internship program, and requesting participation in follow-up questionnaires;
- Responding to inquiries regarding internships.
- (5) Use of personal information of visitors to our facilities
(Including personal information of individuals captured by security cameras.)
- To verify the identity of visitors to our facilities;
- To ensure safety at our facilities.
- (6) Use of personal information of individuals who submit requests or complaints, etc. related to personal information
- Investigation related to the request or complaint, etc.;
- To verify the identity of the individual and/or their agent;
- Sending responses to requests, complaints, etc., and other necessary communications.
2. Procedure for requesting disclosure, etc. of personal information
We will handle requests for the disclosure, correction, addition, or deletion of personal information; the suspension of use or erasure of personal information; the suspension of provision to third parties; and notification of the purpose of use (hereinafter collectively referred to as “disclosure, etc.”) as follows.
- (1) How to submit a request
All requests must be submitted in writing. Please contact us at the details listed under “Contact information” below, and we will send you a request form.
- (2) Processing fee
You (including your agent; the same applies hereinafter) are responsible for covering the cost of mailing the request form to our company. Additionally, if you submit a request for disclosure of personal information or notification of the purpose of use, a processing fee of 500 yen will be charged in addition to the mailing costs. Thank you for your understanding and cooperation.
- (3) Other
- We may decline any request for disclosure, etc. that is made without following the above procedure.
- We may be unable to accept a request for disclosure, etc. if there are any mistakes or deficiencies in the request form or the enclosed documents, or if the processing fee is not paid in full.
- We will disclose, etc. personal information in response to your request via the method you prefer, such as via email or in writing; provided, however, that if your preferred method of disclosure, etc. involves significant costs or is difficult for us to accommodate, we may simply provide disclosure, etc. in writing.
- Even if you have submitted a request for disclosure, etc., we may choose not to comply with such request, in accordance with the provisions in the Act on the Protection of Personal Information.
3. Contact information
Please direct any complaints or inquiries regarding our handling of personal information to the contact details listed below.
[Contact us by email]
Please contact us via our inquiry form.
[Contact us by postal mail]
Please fill out our inquiry form and mail it to us at the address listed below.
*Please note that you are responsible for any postage costs incurred when contacting us.
Legal Department “Personal Information Consultation Service”
TableMark Co., Ltd.
6-4-10 Tsukiji, Chuo-ku, Tokyo 104-0045
Please note that our handling of specific personal information, including the so-called My Number (individual number), is governed by our “Basic Policy on the Proper Handling of Specific Personal Information.”
Basic Policy on the Proper Handling of Specific Personal Information
About the protection of communications
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Google’s Privacy & Terms
*For the address and representative’s name of TableMark Co., Ltd., please see the “Company Profile” page.
Last updated: January 31, 2025